Thank you for completing this survey. Your input is valuable to MITAS and will assist MITAS in current and future development projects. We honor the confidentiality of your responses and will not release any information provided within this survey without prior written consent of the agency.
Section 1 - Agency Information
Name of Agency:
Name & Title of Individual completing survey:

(name)

(title)
Number of Public Housing(PH) Units:
Number of Section 8 Certificates/Housing Vouchers:
Number of other Affordable Housing Units:
Public Housing/Section 8 software currently in use:

(name of software)
Installation date of PH/Section 8 software currently in use:

Section 2 - Initial Cost of Software system currently in use
Public Housing:
Section 8 Certificates/Housing Vouchers:
Total inital cost of system:

Section 3 - Maintenance expense of system currently in use
Public Housing:
Section 8 Certificates/Housing Vouchers:
Total annual maintenance cost of system:

Section 4 - Current system pros and cons by function
SOFTWARE FUNCTION
VERY SATISFIED
SATISFIED
NEEDS IMPROVEMENT
NOT SATISFIED
NOT APPLICABLE
Waiting List
Admissions/Occupancy
Rent/Subsidy Calculations
Tenant Receivables
Tenant Payables
FSS
Work Orders
Project Based Accounting

Section 5 - Background Checks & Credit Report
Does system provide access to background information & credit reports/checks for prospective tenants:   YES    NO
If no, what company provides this information for the agency?
What is the "per tenant" cost for background checks?
What is the "per tenant" cost for credit reports/checks?
What is the total combined "per tenant" cost for both?

Section 6 - Staff served by current PHA software
 
# of Staff
Central Office
# of Staff
Property Site
Program Staff Public Housing
Program Staff Section 8 Certifications/Vouchers
Maintenance Staff
Finance Staff
Administrative/Executive Staff

Section 7 - Current Operating Systems
Operating System Platform
Select all that apply
MS Windows®
YES NO
Mac OS®
YES NO
UNIX®
YES NO
LINUX®
YES NO
MS DOS®
YES NO
Does the agency have an IT Department?    YES    NO

Section 8 - Single Family Programs
Does agency administer single family program(s)?    YES    NO
If yes, please describe program(s)?
If no, is there interest in developing a program?    YES    NO

Section 9 - Tax Credit Properties/Programs
Does agency manage Tax Credit Properties or work with Tax Credit Programs?
   YES    NO
If no, is there interest in developing a program?    YES    NO

Section 10 - Multi family Development
Does agency develop non-federal multi family housing?    YES    NO
If no, is there interest in developing a program?    YES    NO

Section 11 - Other Housing & Software Related Issues
Does agency currently administer programs not supported by your software vendor?
   YES    NO
If yes, please list programs:
Does your current software system have the flexibility to respond to your agency's long-term growth and diversification needs?
   YES    NO    Not Sure